PRODUCT INFORMATION

Table of contents
TEAK
How do I assemble my Teak furniture?
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Do I need to clean my teak furniture?

There is little maintenance needed for teakwood furniture. Some individuals clean their teakwood furniture every month and others choose to allow it gray naturally. There are a few easy steps to take if you decide to clean your teakwood furniture.

  1. Hose down the furniture with fresh water.
  2. Scrub the wet furniture using a soft bristle brush and a solution of 2/3 cup laundry detergent and 1/4 cup bleach in 1 gallon of warm water. CAUTION: Please use rubber gloves to avoid direct contact with bleach.
  3. When finished scrubbing, rinse the entire piece with more fresh water to remove any remaining cleaning solution.

This cleaning will remove dirt and some stains from food or spilled drinks. For more difficult stains we recommend using our Teak Cleaner which will remove some of the silver-gray patina and make the wood a lighter color, closer to the original color of the wood before weathering. We will not warranty products if a power washer is used on them so use it at your own risk; however, you can use a power washer as a last resort to clean your teak but only on a gentle setting. If you choose this method, we recommend practicing on the bottoms of chairs or tables before you use the power washer in an area that will be seen.

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Should I clean my teakwood furniture before using it the first time?

If you are going to be using cushions we recommend cleaning the teak before placing any cushions on the furniture. Using a damp cloth, remove any dust that may have attached to the wood by wiping down the furniture.

Because teak has a naturally high oil content you can expect there to be some "bleeding" of the oil after the first few exposures to rain/moisture. Bringing cushions inside before rainfall is a good idea for the first several showers of rain. To protect any of your sling furniture, we recommend moving sling chairs out from under teak tables for several rainfalls to keep the oil from getting on the slings. Once the furniture has begun to turn weather (or gray) these precautions can be stopped.

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Is there a way to protect my teak table from food/drink stains?

Outside of using table mats or drink coasters, we recommend using our Teak Shield which is a transparent product that forms a barrier against stains from food and drink that might penetrate the wood. This protects the wood from fresh spills and allows them to be wiped away with a damp cloth.

Teak Shield can be applied to clean, naturally weathered wood, or on furniture that has been treated with our Teak Protector. Our recommendation is to apply Teak Shield two or more times per year depending on use and exposure.

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Can I prevent my teak from turning silver-gray?

If your personal preference is to maintain the original golden brown color of teak; you will want to use our Teak Protector. This product will maintain the golden brown color for approximately one season. Depending on exposure to the elements, we would normally recommend applying Teak Protector twice each year.

You will need to re-apply protector as you notice your teak starting to get lighter in color. Our Teak Protector and other maintenance products can be purchased from any authorized dealer.

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Should I store my teak in the winter?

All-teak furniture does not need to be stored in the winter and is commonly left outdoors year-round in harsh climates. Rain and snow will not harm the wood or the structure of the furniture. However, maintenance of the original brown color of teak is easier when stored inside during winter.

We would recommend storage of cushions and/or products with slings inside during the winter to prolong the life of fabric materials.

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What are the small black spots on my teak furniture?

Teak wood itself will not mildew. However, mildew will sometimes grow on dirt and/or other foreign substances if present. If this happens, follow our recommended cleaning instructions as soon as possible. It is important to remove the mildew right away so the wood is not stained, which can be more difficult to remove.

To prevent the growth of mildew, periodically cleaning your teak to remove things like food and dirt that could promote mildew growth is recommended. Additionally, Teak Shield can be applied as mentioned above.

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ALL-WEATHER WICKER PRODUCTS
Should wicker be stored during the winter?

We recommend storing your wicker products in a dry location such as a garage or storage shed. Furniture should be stored in its normal, upright position to avoid any type of damage to the structural integrity of the item.

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How should wicker be cleaned?

Wash woven material with mild detergent and warm water using a soft brush. After washing, use a hose to rinse with fresh water until there is no soap remaining. The amount of dust and dirt in you area of residence affects of often it must be cleaned. We recommend giving the furniture a thorough cleaning at least once per year.

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CUSHIONS, SLINGS AND, UMBRELLA COVERS
Should cushions be brought indoors during rain?

Because of the natural oil content in teak, you should expect some of this oil to bleed out after the first few exposures to rain/moisture. Taking your cushions inside before they get wet is the best option to avoid the transfer of this oil to the cushions. Teak oil stains are not covered under warranty. Once the aging process of the teak has begun it won't be necessary to take the cushions inside.

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What happens if cushion are exposed to heavy rainfall?

If your cushions have been out during a long or heavy rain, unzip the cushion and point the zipper-side down in a sunny location to allow rapid drainage. Cushions can expect to dry in 24-48 hours depending on the amount of rain and water that got inside the cushion core as well as the weather conditions.

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What is the best method to clean my cushions?

The best way to keep Sunbrella fabric looking good is to regularly brush off dirt/debris before it can become embedded in the fabric. Wipe up spills as quickly as possible to avoid staining. If cleaning is needed, use a mixture of lukewarm water, mild soap (Dawn dish soap or Woolite), and a soft bristle brush. Rinse detergent thoroughly and allow the fabric to air dry. For additional care, check out Sunbrella's guide.

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What if I get a really bad stain on my cushions?

If you have a stain that cannot be removed using water and mild natural soap, fabric spot remover can be used. To clean mildew stains, prepare a solution of one cup bleach and two capfuls of natural soap per gallon of water. Apply to the affected area and allow to soak in.

Vigorously scrubbing with a sponge or clean cloth may be necessary for difficult stains. Rinse thoroughly, being sure to remove all detergent and allow the fabric to air dry. Do not use a hair dryer or clothes dryer to speed up the drying process. Furniture covers should not be dry cleaned.

For additional information check out Sunbrella’s cleaning guide.

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Can I leave my cushions outside during the winter?

If possible we recommend storing cushions inside during harsh winter conditions. Cushions can be left outside during the winter season, but they will inevitably get dirty and the weather can shorten their lifespan.Cushions should be cleaned and allowed to air dry before placing in a dry space that mice or insects can’t access.

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Will suntan lotion or oil damage my fabric sling?

Oil-based products should not come into direct contact with the sling material. If that happens it may cause the fabric to discolor or age more quickly. Prompt cleaning is recommended should an oil based product come into contact with the material.

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How do I remove stains from the slings on my furniture?

In most cases, common stains can be removed if promptly cleaned with warm water and a strong detergent. For more difficult stains, use the following treatments:

-Suntan lotion, oils, or grease: Rubbing alcohol

-Mildew: Strong liquid detergent, warm water and bleach

-Berries (juices, wine) or blood: Strong liquid detergent, warm water and ammonia

-Beer and coffee: Strong liquid detergent, with warm water and white vinegar

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Can I leave my furniture with slings outside during the winter?

We recommend storing sling products in a dry location such as a storage shed or garage.

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Table of contents
A. Three Birds Warranty Overview

Contact the location of your purchase to file a warranty claim.

TEAK FURNITURE

·• 5-year warranty for residential applications

·• 3-year warranty for commercial applications

·• 3-year warranty for cushions, slings, and pillows in residential settings

·• 1-year warranty for cushions, slings, and pillows in commercial settings

WOVEN FURNITURE

·• 3-year warranty for residential or commercial applications

UMBRELLAS/BASES

·• 1-year umbrella warranty for residential or commercial applications

·• 1-year umbrella base warranty for residential or commercial applications (corrosion not covered)

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B. Three Birds Limited Warranty

Three Birds LLC warrants the original commercial purchaser that its products shall be free from defects in materials and workmanship for:a period of five (5) years for Teak frames, three (3) years for Riviera products, one (1) year for umbrella bases (corrosion not covered), and three (3) years for Ciera products from the date of original purchase by the commercial customer.If the product fails due to defects in material or workmanship during this warranty period, Three Birds LLC will repair or replace, at its option, the product part that is in question free of charge.The word “defects”, as used in this warranty, is defined as imperfections, which impair the utility of the product.

The warranty is expressly limited to the replacement of furniture and/or furniture components, or the furniture is defective.Three Birds LLC will either provide replacement furniture/parts or otherwise repair the furniture at no cost to the customer.In the event of piece replacement, no assembly labor is included.Should an item not be repaired to the customer’s satisfaction, a replacement part or piece will be furnished at Three Bird’s expense.In the event that a customer alleges a defect, Three Birds LLC requires that a photo of the defect be sent to determine the nature and extent of the defect.All photos shall be sent at the customer’s expense to our corporate headquarters at:

Three Birds LLC

Attention: Warranties

PO Box 465

Columbia City, IN 46725

The limited warranty, as set forth above constitutes the sole and exclusive remedy of the original commercial customer purchaser with respect to any defective Three Birds product and is in lieu of all other obligations and liabilities of Three Birds LLC.In no event shall Three Birds LLC be responsible for any cost of procurement of substitute goods, lost profits, or any incidental, consequential, and/or special damages of any kind resulting from a breach of any applicable express of implied warranty, breach of obligation arising from a breach of warranty, or otherwise with respect to the manufacture and sale of any Three Birds LLC products, whether or not Three Birds LLC has been advised of the possibility of such loss or damage.

This warranty applies under the conditions of normal use, but does not apply to defects that result from intentional damage, negligence, misuse, abuse, acts of nature, including but not limited to, wind damage, hurricanes, tornadoes, floods, fire, monsoons, typhoons, cyclones, or any other event that is based on natural causes, service or modification, or by any other cause unrelated to defective materials or workmanship, or other conditions beyond Three Birds’ control.

Except of the express Limited Warranty set forth above, Three Birds LLC makes no other warranties, whether expressed or implied.All implied warranties including those of merchantability and fitness for a particular purpose, are hereby limited to the duration of the express warranty as stated above.

The provisions of the foregoing Limited Warranty are valid in the United States only, and this Limited Warranty is void if the purchaser resides or does business, and/or if delivery is made outside the contiguous boundaries of the United States of America.

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C. Three Birds Commercial Warranty

Three Birds LLC warrants the original commercial purchaser that its products shall be free from defects in materials and workmanship for:a period of three (3) years for Teak frames, three (3) years for Riviera products, one (1) year for umbrella bases, and three (3) years for Ciera products from the date of original purchase by the commercial customer.If the product fails due to defects in material or workmanship during this warranty period, Three Birds LLC will repair or replace, at its option, the product part that is in question free of charge.The word “defects”, as used in this warranty, is defined as imperfections, which impair the utility of the product.

The warranty is expressly limited to the replacement of furniture and/or furniture components, or the furniture is defective.Three Birds LLC will either provide replacement furniture/parts or otherwise repair the furniture at no cost to the customer.In the event of piece replacement, no assembly labor is included.Should an item not be repaired to the customer’s satisfaction, a replacement part or piece will be furnished at Three Bird’s expense.In the event that a customer alleges a defect, Three Birds LLC requires that a photo of the defect be sent to determine the nature and extent of the defect.All photos shall be sent at the customer’s expense to our corporate headquarters at:

Three Birds LLC

Attention: Warranties

PO Box 465

Columbia City, IN 46725

The limited warranty, as set forth above constitutes the sole and exclusive remedy of the original commercial customer purchaser with respect to any defective Three Birds product and is in lieu of all other obligations and liabilities of Three Birds LLC.In no event shall Three Birds LLC be responsible for any cost of procurement of substitute goods, lost profits, or any incidental, consequential, and/or special damages of any kind resulting from a breach of any applicable express of implied warranty, breach of obligation arising from a breach of warranty, or otherwise with respect to the manufacture and sale of any Three Birds LLC products, whether or not Three Birds LLC has been advised of the possibility of such loss or damage.

This warranty applies under the conditions of normal use, but does not apply to defects that result from intentional damage, negligence, misuse, abuse, acts of nature, including but not limited to, wind damage, hurricanes, tornadoes, floods, fire, monsoons, typhoons, cyclones, or any other event that is based on natural causes, service or modification, or by any other cause unrelated to defective materials or workmanship, or other conditions beyond Three Birds’ control.

Except of the express Limited Warranty set forth above, Three Birds LLC makes no other warranties, whether expressed or implied.All implied warranties including those of merchantability and fitness for a particular purpose, are hereby limited to the duration of the express warranty as stated above.

The provisions of the foregoing Limited Warranty are valid in the United States only, and this Limited Warranty is void if the purchaser resides or does business, and/or if delivery is made outside the contiguous boundaries of the United States of America.

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Table of contents
Care and Maintenance
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Cushion Care and Maintenance
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Teak Care and Maintenance

Teak has been well known for centuries for its quality, durability and beauty. Teak is a very hard, densely grained wood with a very high oil content. The unique combination of these characteristics makes teakwood naturally resistant to moisture, rot, warping, shrinking, splintering, insects, fungus, marine borers and termites making it the ideal wood for the production of outdoor furniture.

Teak is often misunderstood as a “high-maintenance” material, when in fact it requires virtually no maintenance whatsoever and will last for generations to come. Three Birds recommends DO NOTHING, and allow your teak furniture to weather naturally. In less than a year of exposure to the elements, Teak will naturally weather to a beautiful silver-gray patina. The only maintenance needed for your furniture is an occasional cleaning. We recommend using liquid dish detergent (approximately 5 tablespoons per gallon of water) and a soft bristle brush.

During the weathering process you may notice a slight “checking”, or opening of the grain. You may even notice a few small cracks, especially at the top edges of arms and legs. This is completely normal as the wood expands and contracts due to changes in temperature and humidity, and will not affect the structural integrity of the furniture.

If you prefer to preserve the color of your new or cleaned teak furniture, or would like to “revive” already weathered teak to “like new” condition, then we suggest using our Three Birds Teak Care Products:

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a. Three Birds Teak Cleaner

For the restoration of weathered, gray teak to its original color.

  • 2-in-1 cleaner and brightener
  • 1-step process
  • Highly concentrated
  • Deep penetrating cleaning for longer lasting results
  • Restores weathered teak to original color
  • Water-based
  • Non-flammable
  • Environmentally friendly
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    b. Three Birds Teak Protector

    WHY IS IT SO MUCH BETTER THAN TEAK-OIL / SEALER:
    1. It maintains the light-brown color of teak for a longer time:
    • Up to 4 times longer than teak-oil
    • Up to twice as long as teak sealers
    2. It’s environment-friendly because it is 100% water-based;
    no toxic fumes; non flammable; EcoSafe.
    3. It is fast and easy to apply.
    4. It’s not an oil, it is not greasy: clothes stay clean.
    5. It is resistant to mold and prevents black spots on the teak.

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    c. Three Birds Teak Shield

    An almost invisible shield to prevent food stains (coffee,
    ketchup, red wine, olive oil, etc.) from penetrating into teak.

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    d. Three Birds Stainless Steel Cleaner

    Heavy duty cleaner & rust remover. Fast acting and easy to use.

    Bio-degradable, non-toxic and non-flammable

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    e. Three Birds Stainless Steel Protector

    Helps to keep Stainless Steel free from rust. Helps to maintain the new look of Stainless Steel for longer

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    f. Three Birds Fabric Cleaner

    Fabric Cleaner removes stains and dirt. Restores the new look of fabric & sling. For cushions, seatings, rope & parasols.

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    g. Three Birds Fabric Protector

    Helps to prevent stains. Maintains the new look of fabrics & sling for longer time. Makes surfaces water repellent. For cushions, seatings, rope & parasols.

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